Tag Archive: Employers


STEEP Theory

Filed Under: Businesses by Kirsty — Leave a comment
March 30, 2010

The external environment is the world in which the business operates, it is a large ever changing place made up of:

• Organisations
• Employers
• Suppliers
• Customers
• Other Stakeholders

A business can’t operate with being influenced by and impacting upon the external environment. A key success factor for any business is an accurate understanding of the external environment. A long-term analysis of what is happening in all areas of a business can be monitored, anticipated and dealt with accordingly. The external environment can be defined & analysed using on of the following:

• STEEP – Sociological, Technological, Economic, Environmental, Political
• STEP – Sociological, Technological, Economic, Political
• PEST – Political, Economic, Sociological, Technological
• PESTLE – Political, Economic, Sociological, Technological, Legal, Environmental
• STEEPLE – Sociological, Technological, Economic, Environmental, Political, Legal, Ethical
The idea is the same for all of the models; that there are several main external influences on a business.
The STEEP model uses the 5 headings listed above.

Sociological Factors:

These include demographic changes in:
• Age
• Structure of the population
• Patterns of work
• Gender roles
• Patterns of consumption
• Changes in culture

Technological Factors:

• ICT is lowering the barriers of time and place
• ICT creates new industries
• Many individual jobs and internal service functions have been transformed and are now largely or solely based on ICT systems.

Economic Factors:

• Rate of economic growth
• Interest rates
• Inflation rates
• Energy prices
• Exchange rates
• Levels of employment

The state of a country’s economy pervades all aspects of business life as it affects demand for goods and services, the availability and cost of resources (land, labour, materials & buildings). Both individuals’ and businesses’ behaviour reflects their expectations of economic trends. Governments use changes in the interest rate to try to achieve short-term in levels of demand, investment and spending. Global communication technology has resulted in very high levels of currency trading, which leads to a great volatility in exchange rates.

Environmental Factors:

These are of growing importance as people all over the world are very concerned about the impact of businesses on the natural environment. The following are factors that businesses need to consider:

• Legalisation – Environmental Legalisation is increasing, with the emphasis on pollution control and waste disposal. However there are regulations affecting packaging, transport and distribution and sourcing materials.
• Information – Businesses report regularly on their environmental performance.
• Employees – Employees are interested &concerned about the environmental credentials of their employers.
• Shareholders – Most shareholders of larger businesses are financial institutions who are driven by financial performance. However in several countries a category of ethical investors is emerging.
• Pressure Groups –In the late 20th Century there was a massive growth in pressure groups, most of which were established to deal with particular issues. Many of them broadened their membership bases and became a permanent part of the political scene; these groups include groups such as Greenpeace and Stonewall.
• Customers – There are opportunities for businesses that are operating to high environmental standards to gain market advantage.

Political factors

Political influences affect/most of what we all do. Here are only a few political factors for businesses:
• Legislation – This affects a lot of different aspects of business life. The CIPD (Chartered Institute of Personnel and Development).
• Trading Relationships – Examples of this are the World Trade Organisation and the European Union.
• Government- In many cases the Government is either the largest employer or purchaser of goods and services or in some cases the only customer.
• Public Services – Health Services, Education and the Police Force are all determined on political grounds.
• Taxation – This is a pretty big one for businesses.

The distinction between the factors defined in the STEEP model are rather artificial, this is because in reality the factors are often interlinked.

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Help for working parents

Filed Under: Uncategorized by Kirsty — Leave a comment
March 2, 2009

As most parents know juggling your professional and personal life isn’t easy but here are a few things that may life a little easier.
All working parents have the right to work flexible hours in order to ensure that their children are properly looked after. Many working parents in the United Kingdom have to work long hours and indeed in some instances two jobs to be able to provide a stable financial back drop against which to bring up their children. So with this in mind the government have introduced legislation that enables both parents to work a set number of hours (agreeable with their employer) in a slightly less formal structure. This could allow a parent to work part-time hours during the course of a week starting at 9am and finishing at 3pm; alternatively flexible working arrangements may allow for a parent to come into work later on a morning to allow transporting their children to school or a child minder.

Maternity Leave also known as Statutory Maternity Pay can be paid for up to thirty nine weeks after the birth of the baby. As a working parent a mother is entitled to maternity leave and statutory maternity pay if she has been in constant employment with the same company or organisation for twenty six weeks prior to the fifteenth week of her pregnancy.

In the last few years the legislation controlling the rights of fathers has changed to ensure that fathers can have paid leave to spend with their children after they are born. This is referred to as paternity leave and is paid at the same rates as maternity pay although only for one to two weeks. A father can spend one to two weeks at home with his newborn child if he is the child’s biological father or married to the child’s mother.

Although adoptive leave is right of any parent it is not always paid for and will only be paid for if there are already arrangements and agreements in place with your employer. As with maternity and paternity leave you must be employed by your current employer for twenty six weeks prior to becoming the child’s adoptive parent. An adoptive parent is entitled to up to thirty nine weeks leave which is paid at a flat rate known as Statutory Adoptive Pay. In order to qualify for adoptive leave you must notify your employer well in advance that you are being matched to a child for adoption. This allows them to make the necessary arrangements but also if their terms and conditions state you are entitled to Statutory Adoptive Pay.

In addition to these laws if you are entitled to Working Tax Credits you can claim up to 80% of the childcare costs providing that your childcare provider is registered (most nurseries, playgroups and after school clubs are registered) if you are unsure if your daycare provider is registered just ask them.
All of the aforementioned rights are afforded to working parents in the United Kingdom and if you are an expectant mother or proud father-to-be then you should investigate the terms and conditions of your employment and enquire as to whether or not these working rights are supported by your employer.

If however you are not sure then you should contact your local Citizen’s Advice Bureau who will be able to help you find out what you are entitled to and will also be able to help with understanding the terms and conditions of your contract of employment.

Your local office of Her Majesty’s Revenue and Customs (HMRC) will also be able to assist you with advice on benefits and additional monies for low income families.

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360 Degree Appraisals

Filed Under: Training & Development by Kirsty — Leave a comment
February 8, 2009

A 360 degree appraisal also known as a 360-degree feedback, multi-rater feedback, multisource feedback, or multisource assessment, is employee development feedback that comes from all around the employee (subordinates, peers, managers and may also include a self assessment). The results from 360 degree appraisals are often used by the person receiving the feedback to plan their training and development. The results can also be used for making promotional or pay decisions.

There are numerous benefits to this particular method of appraisal:

  • A study on 360-degree feedback to leaders conducted by Arizona State University has supported the hypothesis that improvement in a leader’s consideration and employee development behaviours will lead to positive changes in employees’ job satisfaction and engagement, and reduce their intent to leave.
  • Individuals get a broader perspective of how they are perceived by others than previously possible.
  • Increased awareness by senior management that they too have development needs.
  • Encouraging more open feedback — new insights.
  • Reinforcing the desired competencies of the business.
  • Clarified to employees critical performance aspects.
  • Identifying key development areas for the individual, a department and the organization as a whole.
  • Identifying strengths that can be used to the best advantage of the business.
  • Supporting a climate of continuous improvement.
  • Starting to improve the climate/ morale, as measured through the survey.
  • Focused agenda for development. Forced line managers to discuss development issues.
  • Perception of feedback as more valid and objective, leading to acceptance of results and actions required.
  • Gaps are identified in one’s self-perception versus the perception of the manager, peer or direct reports.
  • Customizing the questions to one’s organizational competencies.

    • So in summary there are alot of benefits to this method of appraisal but there is one notable criticism:

    A Watson Wyatt’s Human Capital Index tudy found that 360-degree feedback programs were associated with a 10.6% decrease in shareholder value.

    If you decide to adopt this method of appraisal there are numerous sites that offer a framework for setting up 360 degree appraisals one particularly good site is www.medicology360.co.uk. I can guarantee should you decide to adopt this method it will provide valuable information that will ultimately enhance performance.

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